What is a responsibility of State Boards of Pharmacy regarding complaints?

• A. Filing criminal charges.
• B. Issuing fines automatically.
• C. Approving new licenses.
• D. Responding to complaints or handling noncompliance detected at an inspection.

Answer: (D)

State Boards of Pharmacy address complaints by investigating them and addressing any noncompliance found, including issues raised during inspections, to protect public safety. They review the facts, gather records, and take appropriate action such as corrective measures or disciplinary steps when violations are found. They do not file criminal charges themselves—those are handled by law enforcement or prosecutors—and penalties or licensing decisions aren’t automatic responses to a complaint. Licensing actions, like approving new licenses, are separate duties. So, handling complaints or managing noncompliance found in inspections is the board’s responsibility.